Preparing ISO 9000 Standards Quality Manual

Preparing ISO 9000 Standards Quality Manual

ISO 9001 Standards defines a quality manual as a document specifying the quality management system of an organization. It is therefore not intended that the ISO 9001 Standards Quality Manual be a response to the requirements of ISO 9001 Standards. As the top-level document describing the management system it is a system description describing how the organization is managed.
Countless quality manuals produced to satisfy ISO 9001:2008, were no more than 20 sections that paraphrased the requirements of theISO 9001 standards.
Such documentation adds no value. They are of no use to managers, staff or auditors. Often thought to be useful to customers, organizations would gain no more confidence from customers than would be obtained from their registration certificate.